Introduction

Your privacy is important to us. This Privacy Policy explains how YourProductMatters, Inc. (“YPM”) collects, stores, uses, and protects your personal information when you visit www.yourproductmatters.com or interact with our services.

Information We Collect

We collect the following types of information:

Personal Information: This includes name, email address, phone number, company name, industry, job title, and any information you voluntarily submit via forms, chats, emails, or service requests.

Usage Data: This includes your IP address, browser type, device information, time zone, referring pages, and browsing behavior. This data is collected using standard web technologies, such as server logs, cookies, and analytics tools.

Cookies: Cookies help us enhance user experience by remembering preferences, enabling functionality, and tracking performance for analytics and advertising purposes.

How We Use Your Information

Your information may be used to:

  • Deliver and manage the services you request

  • Respond to inquiries and customer support requests

  • Send transactional updates, invoices, and service confirmations

  • Send newsletters, promotional emails, or marketing campaigns you opted into

  • Improve website performance and user experience

  • Conduct remarketing and targeted advertising

  • Comply with legal requirements and prevent fraud

Email Marketing and Newsletters

When you provide your email, you may be added to our mailing list. We send newsletters, digital marketing insights, offers, and service updates. You can unsubscribe from these communications at any time by clicking the opt-out link in our emails or by contacting us directly at contact@yourproductmatters.com.

Third-Party Services and Sharing

We may share your data with trusted third parties for operational purposes, such as:

  • Email marketing platforms

  • Web hosting services

  • Analytics providers

  • Advertising networks (e.g., Google, Facebook, LinkedIn)

These providers are contractually bound to protect your information and are not permitted to sell or misuse it.

Advertising and Cookies

We use cookies and similar technologies for personalized advertising, website retargeting, and campaign performance tracking. You may adjust your browser settings to manage cookie preferences or opt out of certain ads using ad network tools.

Your Rights

Depending on your location, you may have legal rights including:

  • CCPA (California Residents): Right to know, delete, or opt-out of data sales

  • GDPR (EU Residents): Right to access, rectify, delete, restrict, or object to processing of your personal data

Requests will be handled within 30 days. Please contact us at contact@yourproductmatters.com for assistance.

Data Security and Retention

We implement industry-standard security practices to protect your data. Personal data is retained only for as long as necessary for service fulfillment, legal compliance, or legitimate business purposes.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you become aware that a child has submitted personal data, please contact us and we will promptly delete the information.

Changes to This Policy

This Privacy Policy may be revised periodically. Any updates will be posted here, and we recommend checking this page from time to time. Continued use of our services indicates your acceptance of the updated policy.

Contact Information

For questions, concerns, or data-related requests, contact us:
Email: contact@yourproductmatters.com
Mailing Address: 6600 Chase Oaks Blvd, Suite 150, Plano, TX 75023, USA